Quick Answer: Can Amazon Deny A Refund?

What is a no refund policy?

A “No Return, No Refund Policy” normally allows a user to cancel the service but there are no refunds for previous use..

Can a seller refuse a refund?

Yes, seller can refuse but if you ask eBay to step in and help and eBay finds it in your favor, the seller is obligated to accept the return.

How do I get a refund from a seller on Amazon?

Issue a refund in Seller Central On the Manage Transactions page, locate the transaction for which you want to issue a refund. In the Action column, choose Refund from the list of options (or click the Amazon Reference ID link for the applicable transaction, and then on the Details page that opens, click Refund).

How do you handle unhappy customers and refunds?

How to Deal with Unhappy CustomersHandle it quickly. The worst thing you can ever do as a business owner is let unhappy customers wait around while you get back with them. … Make like a detective. … Make sure your return policy is up to snuff. … Bend the rules. … Follow up with the customer promptly.

Can eBay force me to pay?

No one can force you to pay. But if the seller opens and “unpaid item dispute” and it closes without payment you will have a strike against your account.

How long does it take eBay to settle a dispute?

48 hoursWe’ll review the details and get back to you and the buyer with a resolution within 48 hours. If asked to step in to help, we may ask the buyer to return the item to you if any of the following apply: We can’t determine that the item received by the buyer matches the listing description.

What happens if you dont refund a buyer on Paypal?

Re: What happens if the seller has no funds to issue refund? as soon as you open a case,PAYPAL/ebay will withhold the amount from her paypal account,but often seller does not have much money in her PAYPAL account,so Paypal will give her days to transfer fund into her Paypal account to refund you.

How do I report a bad seller to Amazon?

Report listing abuseGo to Contact us.Select Report listing abuse.Select your language of preference from the Please select a language from the drop-down menu.To facilitate an investigation, be sure to include the following information in the Please describe your issue field, as applicable:More items…

Can PayPal force a refund?

You can request a refund of a completed payment by sending the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. You can request a refund up to 180 days after you pay for your item.

What is not covered by eBay money back guarantee?

What’s covered by the eBay Money Back Guarantee? The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Vehicles, real estate, items sold by Sotheby’s, websites and businesses for sale, classified ads, and services are not covered.

What happens if I refuse to give a refund on Ebay?

If you refuse to refund and the buyer opens a case and you still refuse to refund, then ebay will just take the money out of your account and give it to the buyer who may not even be told to return the watch. Your decision, refund now or later.

Can Ebay force a seller to refund?

Seller obligations The seller is required to reimburse eBay for the amount of the refund. Learn more about reimbursement. If eBay is asked to step in and help, the seller will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged by the buyer.

How do I dispute a refund on eBay?

To start an appeal, follow these steps:Go to your Seller Dashboard – opens in new window or tab.Expand Closed without seller resolution to see your options.Select See cases and find the item in the list.Select See details and then send us an appeal.

Why does Amazon refund without return?

In some cases, Amazon could determine that a refund can be issued without a return. This decision will mostly depend on the cost of the item. If the price is so low that it exceeds the cost of shipping it back to Amazon, as well as inspecting it and restocking it, they may decide it’s not worth the logistical hassle.

What is a good refund policy?

The best Policy you can have is the simplest one. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it.

How do I refuse a refund?

Start by acknowledging the refund request and your steps in determining if it was valid. Then explain your decision to deny the refund. Use active language like, “I looked into your situation and our refund policy does not allow one in this case.” Consider indicating that you spoke to a manager to add to the authority.

What happens if Amazon seller doesn’t refund?

On Amazon, you have 30 days to return for any reason. After 30 days, you may have been referred on to the manufacturer. … If the seller doesn’t refund, Amazon should automatically refund for you.